Terms & Conditions

Blackrock E Promotions provides digital growth, branding, consulting, marketing, analytics, content, promotion and related professional services. Service scope may vary depending on the client’s requirements, selected package, audit findings, platform requirements and agreed project deliverables.

All services, packages, audits, custom proposals and support arrangements are subject to these terms unless a written agreement approved by Blackrock E Promotions states otherwise.

Professional audit recommendations are based on the information available during the audit process, including the client’s provided materials, visible digital presence, platform data, market context and specialist analysis.

Audits help determine suitable services and strategies for each client. They are professional assessments and strategic guides, but they are not guarantees of specific numerical outcomes, rankings, revenue, follower counts, engagement levels or platform performance.

Payment is required before work begins unless otherwise agreed in writing. Prices shown on the Pricing page are starting prices, standard package prices or indicative service rates. Final pricing may vary depending on project complexity, required services, urgency, business goals, timelines and overall scope.

Complex projects, enterprise engagements, multi-service campaigns and custom growth systems may require a customized quotation. Clients are responsible for reviewing all project details before confirming payment.

Blackrock E Promotions may collect information submitted through inquiry forms, email, WhatsApp, social media messages, audit requests, onboarding documents and professional project communication. This information is used to assess service requirements, prepare recommendations, deliver agreed services, provide support, manage reporting and maintain professional business records.

Client information is handled with care and is not sold to third parties. Selected operational partners, specialists or tools may access only the information reasonably required to support agreed service delivery, analytics, communication, payment processing or project management.

Clients agree to provide accurate information, timely responses, login access where applicable, approvals, brand materials, business information and any materials reasonably required to complete the project. Delays in providing required information may affect timelines, delivery dates and campaign performance.

Professional communication standards are expected throughout the engagement so the project can proceed clearly, efficiently and respectfully.

Digital marketing results depend on many external factors, including platform algorithms, market conditions, competition, client participation, audience behavior, advertising budgets, brand quality and third-party platform policies.

Our strategies are based on professional experience, analysis and structured execution; however, specific numerical outcomes, rankings, revenue, sales, followers, engagement or conversions cannot be guaranteed.

Clients may request reasonable changes during a project. Significant changes in scope, objectives, deliverables, platforms, timelines or strategic direction may require revised pricing, adjusted delivery dates or a new project agreement.

Change requests should be communicated through approved channels so they can be reviewed, documented and managed professionally.

Communication may take place through email, WhatsApp, Instagram or other approved business channels. Clients should keep contact information up to date and respond to reasonable requests for project-related information.

Typical response time is within 24 business hours, although urgent support may be handled faster when available.

Ownership of deliverables, licensing arrangements and usage rights depend on the agreed project scope. Where applicable, ownership of final approved deliverables typically transfers after full payment has been received, unless otherwise stated in writing.

Clients are responsible for ensuring materials they provide do not infringe third-party intellectual property rights. Blackrock E Promotions respects third-party trademarks, copyrights, licenses and platform usage rules.

Client information is handled confidentially and used only for providing agreed services, project assessment, communication, support, reporting and professional onboarding. Disclosure may occur only when required by law, necessary for service delivery or approved by the client.

Blackrock E Promotions performs services with reasonable skill and care. To the extent permitted by applicable law, liability is limited and the company is not responsible for losses caused by factors outside its reasonable control, including third-party platform changes, algorithm updates, outages, account restrictions, market shifts, client delays or competitor actions.

Users agree not to misuse the website, attempt unauthorized access, interfere with services, submit unlawful materials, disrupt systems, misrepresent information or engage in activity that violates applicable law or professional conduct standards.

Any legal interpretation, dispute procedure or jurisdictional provision should be reviewed by qualified legal counsel before publication.

Can I cancel after payment? Cancellation requests should be submitted as soon as possible. The standard refund window is 15 minutes if work has not materially begun.

How does the 15-minute refund window work? If you request cancellation within the initial 15 minutes and the project has not materially started, the request can be reviewed under the refund policy.

Do custom projects follow the same rules? Yes, unless a separate written agreement approved by Blackrock E Promotions states otherwise.

Is client information private? Client information is used only for professional service delivery, support, project management and communication.

Do results guarantee specific outcomes? No. Results depend on market conditions, audience behavior, platform changes and project scope, so specific numerical outcomes cannot be guaranteed.

For questions about these Terms & Conditions, service scope, project onboarding or professional policies, please use the official Book Now page or approved contact channels. You can also review the How It Works page before starting. Detailed proposals, reports and onboarding information are typically handled through professional email communication.